Fragrance is developed from our agarwood oil range, so you can specify a profile — clean woody, amber-sweet, or a bakhoor-style smoke — instead of picking from a fixed list. Vessel and wax are decided with the fragrance because they change burn behaviour and scent throw.

Yes — hand-poured candles are produced under OEM/ODM with your chosen vessel, wax and fragrance, and the scent can be developed from our own agarwood oils. Production is halal-certified across all product lines.

Yes. Coils can be made under your own brand with printed packaging. The private-label minimum is set by the packaging print run plus the material batch, so the two are quoted together rather than as separate lines.

Burn time depends on coil diameter and density more than on the agarwood grade alone: a larger coil burns longer but releases scent more slowly. Tell us the target burn time and we will quote the matching size and material load.

Raw material orders, including powder, start from 5 kg. Because powder is milled from a graded lot, the lot reference is kept with the order so a repeat purchase can be matched to the same material.

We mill to the mesh your process needs and can quote finer or coarser grinds. The right choice depends on the end product — extruded sticks, pressed cones or bakhoor blends all behave differently. Tell us the finished product and we will match the grind.

Price follows resin content rather than weight alone. Shavings are usually a lower entry point than solid sinking-grade logs because they are not a carved product, but the resin basis still sets the tier — ask for it, not just the kilogram weight.

Hook shavings are the resin-rich fibres hand-drawn from the surface of agarwood logs — the material left once the solid wood has been cut away. They carry high resin concentration and are used for incense, small carving and distillation.

Yes. Aquilaria and Gyrinops species are listed in CITES Appendix II, so cross-border shipments travel with an export permit issued in the country of origin. Permits are consignment-specific in quantity and destination, so build the lead time into your production schedule.

By resin density and sink rate — the proportion of resin-saturated wood drives both burn behaviour and price tier. We grade 5A, 3A and A, and every lot carries a grading reference so a re-order can be matched to the same material instead of re-sourced.